Accessibility Statement

Last reviewed: April 2026

Our Commitment

Jenny Tate and the jenny.mortgage website are committed to making this site accessible to as many people as possible, including those using assistive technologies such as screen readers, keyboard navigation, and voice input software. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as our target standard.

Accessibility is an ongoing effort. We review and improve the site's accessibility as we make updates and additions to the content and design.

Current Status

We are making a best-effort commitment to accessibility across all pages on this site. This includes:

Skip-to-content links on all pages to support keyboard navigation
Semantic HTML structure with proper heading hierarchy (H1, H2, H3)
Descriptive alt text on meaningful images
Sufficient colour contrast ratios between text and background
Form fields with associated labels
Focus-visible indicators for keyboard navigation
ARIA landmark regions (nav, main, footer) to support screen readers

Known Limitations

There are some areas of the site where accessibility may be limited:

Mortgage calculator (third-party iframe): The calculator tool embedded on the Calculator page is provided by an external provider. We do not control the accessibility of content inside that iframe. Users who cannot access the calculator are encouraged to contact Jenny directly for assistance with their calculations.
Calendly booking widget: The discovery call booking widget is a third-party embed from Calendly. Calendly has their own accessibility commitments. If you have difficulty using the widget, you can also book by calling (647) 642-7249 or emailing jenny@jtmortgages.ca.
Automatically generated blog content: Some blog articles on this site were generated with the assistance of AI tools. While we review all content for quality, some structural or accessibility attributes may be inconsistent across older posts.
Complex layouts on mobile: Some sections of the homepage use multi-column layouts that may not render optimally in all assistive technology configurations.

Feedback and Contact

We welcome feedback on the accessibility of this website. If you encounter any barriers or have suggestions for improvement, please contact us:

We will acknowledge your message and aim to respond within five business days.

Alternative Access

If you are unable to access any information on this site due to accessibility limitations, please contact us using the methods above and we will provide the information in an alternative format.