Privacy Policy

Last updated: April 2026

1. Who We Are

This website is operated by Jenny Tate, a licensed Mortgage Agent in the Province of Ontario (FSRA licence #M22002086), operating under the brokerage Tango Financial (FSRA #13691). References to "we", "us", or "our" in this policy refer to Jenny Tate personally in her capacity as a licensed mortgage agent.

If you have any questions about this policy or how your personal information is handled, you can reach us at:

• Email: jenny@jtmortgages.ca
• Website: jenny.mortgage

2. Information We Collect

We collect personal information only when you voluntarily provide it or when it is automatically collected through standard web analytics. Specifically, we may collect:

• Contact information such as your name, email address, and phone number, when you book a discovery call through Calendly or contact us directly by email.
• Mortgage-related information you share during consultations, such as purchase price, property type, income details, and credit background, to the extent necessary to assess your mortgage needs.
• Anonymous traffic data collected automatically through Google Analytics, including pages visited, time on site, general geographic region, and browser type. This data does not identify you personally.

We do not collect sensitive personal information beyond what is reasonably necessary to provide mortgage advice and services.

3. How We Use Your Information

Any personal information you provide is used solely to:

• Respond to your mortgage inquiries and answer questions about your situation.
• Schedule and conduct discovery calls or follow-up consultations.
• Provide mortgage advice, product comparisons, and rate information relevant to your needs.
• Comply with obligations under applicable law, including FSRA regulatory requirements.
• Send you relevant information or follow-up communications you have consented to receive.

We will not use your personal information for any purpose other than those described above without first obtaining your consent, except where required or permitted by law.

4. Third-Party Services

This website uses the following third-party services. Each has its own privacy policy, and we encourage you to review them:

• Calendly is used to facilitate appointment scheduling. When you book a call, Calendly collects your name, email address, and any details you enter. Their privacy practices are governed by the Calendly Privacy Policy.
• Google Analytics is used to collect anonymous data about how visitors use this website. Google Analytics uses cookies and similar technologies to aggregate traffic information. No personally identifiable information is shared with Google through this service. You can learn more by reviewing the Google Privacy Policy and the Google Analytics opt-out browser add-on.

We do not authorize these third parties to use your information for any purpose other than providing their services to us.

5. We Do Not Sell Your Data

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial purposes. Your information is never used for targeted advertising and is never shared with data brokers or marketing lists.

6. Data Retention

We retain your personal information only for as long as it is needed to fulfill the purposes for which it was collected, or as required by applicable law or regulatory obligations. In practice:

• Contact and inquiry information is retained while you are an active client or prospect.
• If you become a client, records may be retained for the period required under FSRA regulations.
• If a mortgage transaction does not proceed, information will be securely deleted or anonymized within a reasonable period.

You may request deletion of your personal information at any time by contacting us at jenny@jtmortgages.ca, subject to any legal retention obligations that may apply.

7. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete personal information.
• Withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual limitations.
• Request deletion of your personal information where retention is no longer necessary or required by law.
• Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at jenny@jtmortgages.ca. We will respond within 30 days of receiving your request.

8. Cookies

This website uses cookies only through Google Analytics to collect anonymous, aggregated data about site traffic and usage patterns. These cookies do not identify you personally and are used solely to understand how visitors interact with the site so we can improve it.

No other tracking cookies, advertising cookies, or third-party cookies are used on this site. You can disable cookies in your browser settings at any time, or use the Google Analytics opt-out browser add-on to prevent your data from being included in Analytics reports.

9. Contact

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

• Email: jenny@jtmortgages.ca
• Website: jenny.mortgage

We take privacy matters seriously and will respond to all inquiries promptly.